The principal public relations and official information arm of the Government of Ghana, bridging the communication gap between government and citizens.
The Information Services Department (ISD) evolved from an organisation established in late 1939 as a branch of the Colonial Government Secretariat. Its original purpose was to convey news of the Second World War to the people of the Gold Coast through a weekly bulletin titled Empire at War.
It later became the Public Relations Department and, ultimately, the Information Services Department. For more than eight decades it has remained the central communications agency of government, bridging the gap between the government and the governed.
Following the return to constitutional rule, the Department continues to support national development through public education campaigns and by assessing public reaction to government policies.
The Information Services Department is the principal public relations outfit of the Government of Ghana. It exists to create awareness of government policies, programmes and activities, and to provide feedback to government.
The Mandate is guided by the following legislative and regulatory frameworks:
The Department operates under the Presidency and maintains offices at national, regional and district levels to ensure effective grassroots communication.
A smart, modern ISD and the preferred choice for a trusted and credible source of government information.
To disseminate information on government policies, programmes and activities for national development and to provide feedback to government.
ISD exists not only to inform, but also to listen. We actively gather public reaction to government policies and channel citizen feedback to the Presidency and relevant Ministries. Your voice matters in shaping national communication.
Proactively countering false narratives with verified, official information across digital and traditional channels.
Modernising how government information reaches citizens through innovative digital platforms and tools.
Deepening citizen understanding of government policies through nationwide public education campaigns.
Systematically gathering and channelling public reaction to government policies back to decision-makers.
Leading the Information Services Department in strategic communication, public education and the modernisation of government information delivery nationwide.
Access the primary frameworks that guide our operations.
