BACKGROUND OF ISD
The Information Services Department (ISD) evolved from an organization established in the late part of 1939 as a branch of the Colonial Government Secretariat purposely to convey news on the 2nd World War to the people of Gold Coast. This was done through the production of a weekly bulletin dubbed the "Empire at War".
It was later transformed into the Public Relations Department and finally the Information Services Department. Over the years, it has remained the central communications agency of the government, bridging the communication gap between the government and the governed.
After the return to constitutional rule, the department continues to play a vital role in national development by executing public education campaigns and assessing public reaction to government policies.
PROFILE OF ISD
The Information Services Department (ISD) is the principal public relations outfit of the Government of Ghana. It exists to create awareness on government policies, programmes and activities and provides feedback to the government.
The Mandate is guided by the following legislative and regulatory frameworks:
- 1992 Constitution of Ghana
- Civil Service Act, 1993 (PNDCL 327)
- Right to Information Act 2019 (Act 989)
- Civil Service (Amendment) Act 2001
- Local Government Act, 1993 (Act 462)
The Department functions under the Ministry of Information and operates at the National, Regional, and District levels across the country to ensure effective grassroots communication.
PUBLIC DOCUMENTS
Access our latest official publications and frameworks.
OUR FUNCTIONS
- Effective communication strategies using qualified personnel and advanced technology to enhance national development.
- Updating the Presidency, Ministries, and diplomatic missions abroad on local developments.
- Keeping Ghanaians informed about developments in state and public institutions.
- Promoting the image of Ghana both locally and internationally.
- Sharing information on government policies and the activities of state officials.
- Maintaining official state paraphernalia including national symbols and identity kits.
OUR VISION
A smart modern ISD and the preferred choice for trusted and credible source of government information.
OUR MISSION
To disseminate information on government policies, programmes and activities for national development and provide feedback to the government.
OUR LEADERSHIP
The Information Services Department is led by experienced officers dedicated to strategic communication, public education, and the coordination of official government information nationwide.





Key milestones in the evolution of ISD and its mandate in government communication